In case of cancellation or non-confirmation of the
appointment/consultation by us due to any reasons, two options are
available to the user:
(a) He/She may ask for rescheduling the appointment/consultation with the Lawyer. For rescheduling, a request can be placed within 24 hours of booking otherwise no rescheduling will be done, or
(b) He/She may claim a refund of the advance payment.
2. In case the user misses or cancels the appointment/consultation, he/she shall not be entitled to any refund.
3. The refund will be processed directly in user's Bank/Credit Card account that was used to make the payment.
4. For claiming refund, the user should necessarily have the valid invoice of the transactions, so as to be able to get the refund and we must be notified of the same in writing by an email at firstname.lastname@example.org.
5. There is no other scenario under which we will provide a refund, except for the conditions expressly mentioned above under Refund & Cancellation Policy.
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